1. What We Collect
We collect your name, email address, billing and shipping address, payment details, career background (for coaching clients), and browsing data through cookies and analytics.
2. How We Use It
To process and fulfil orders, deliver eBooks and physical books, provide coaching services, send our weekly newsletter (The Career Edge) if you have opted in, and respond to your enquiries.
3. Who We Share It With
We share data only with payment processors, shipping providers, email marketing platforms, and booking tools (cal.com) as necessary to operate our services. We never sell or rent your personal information.
4. Data Retention
Order records are kept for 7 years. Coaching records for 3 years after the programme ends. Newsletter subscribers until unsubscribed. General enquiries for up to 2 years.
5. Cookies
We use cookies for cart sessions, login state, and site analytics. You can disable cookies in your browser, though some site features may not work correctly.
6. Security
We use SSL encryption and secure third-party payment processing. We do not store full payment card details.
7. Your Rights
You may access, correct, or request deletion of your personal information at any time by contacting
hello@mindset4growth.au. We will respond within 30 days.
8. Complaints
Contact us first at
hello@mindset4growth.au. If unresolved within 30 days, you may lodge a complaint with the Office of the Australian Information Commissioner at
www.oaic.gov.au.
9. Changes
We may update this policy at any time. Continued use of our Website constitutes acceptance of the updated policy.
